At CondorNexus (referred to as "we", "us", or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, process, and protect your personal data when you visit our website, interact with our sales desks, or purchase our products.

Our data collection and processing activities are conducted in accordance with the federal laws of the United Arab Emirates, including the Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) and other applicable regional data protection directives.

1. Information We Collect

We collect information that is necessary to facilitate B2B commerce, technical consultations, and product delivery. This includes:

Identity Details: First name, last name, and job title.
Corporate Details: Company name, corporate email address, corporate telephone number, and physical office or facility delivery location.
Transaction & Project Data: Material specification requests, bill of quantities (BoQ) documents, RFQs, purchase orders, and payment terms.
Technical Data: IP address, browser type, device information, and interaction history on our website via cookies or logging systems.

2. How We Use Your Information

We process your information solely for legitimate B2B commercial purposes:

Processing RFQs, issuing formal quotations, and managing supply contracts.
Scheduling technical product consultations, joint design reviews, and shop-floor training.
Arranging logistics, freight dispatch, and clearing custom deliveries to free zones.
Maintaining regulatory compliance, verifying manufacturer traceability, and answering security audits.
Sending critical product safety recalls, Technical Data Sheet (TDS) updates, or compliance advisories.

3. Data Sharing and Transfer

We do not sell, rent, or trade your personal data. We only share information with third parties who are directly involved in executing your orders:

Manufacturer Partners: Authorized global manufacturing entities (e.g., 3M, Parker LORD) when requesting custom conversions, batch warranties, or advanced chemical compatibility certifications.
Logistics Providers: Local delivery fleets, couriers, and warehouse operators to dispatch products to your facility or construction site.
Regulatory Authorities: UAE municipal bodies, security, and customs offices when required by law or safety regulations.

4. Data Security & Storage

Your information is stored in secure server environments with robust physical and digital security protocols. We implement advanced firewalls, access control lists, and encryption protocols to protect your corporate details from unauthorized access, loss, or disclosure.

5. Your Legal Rights

Under UAE Federal Decree-Law No. 45 of 2021 (PDPL), you have the following rights regarding your personal data:

Right to access the personal information we hold about you.
Right to rectify or correct inaccurate corporate records.
Right to request deletion of your information when B2B requirements are complete.
Right to restrict or object to certain processing operations.

To exercise any of these rights, please contact our compliance desk at info@condornexus.com.

6. Cookies and Tracking

Our website uses technical cookies to ensure basic navigation, search tools, and styling load correctly. We do not use third-party behavioral tracking cookies for advertisements. You can configure your browser settings to reject cookies, though some interactive elements on our website may become restricted.